NIO Power Swap Station

Your guide to seamless power swapping

Center Screen

Order

Place your order through the car's display or the app.

et5 power swap

Swap

At the swap station, follow the on-screen instructions.

nio app

Drive

Drive away with a charged battery and complete the transaction on the NIO app

NIO Center Display

1. Place your order

You can start your Power Swap via the NIO App or directly from your car’s center display.

  1. On the center display, open the map and select the Power Swap Station.
  2. Check battery availability and confirm your order.
  3. Head to the station when you're ready.
NIO ET5 at the Power Swap Station

2. Start the swap

  1. Park in the marked spot in front of the station. The door will open automatically once your order is placed.
  2. Confirm the swap on your car’s screen and follow the instructions.
  3. Your vehicle will park itself, and a prompt will appear on your screen - tap Start Power Swap to begin.
  4. Once the process is complete, you’ll see a confirmation on the screen, and you’re good to go with a charged battery.
NIO ET5 at the Power Swap Station

3. Complete the transaction

  • Before your next battery swap, please open the NIO App to complete your current transaction.
  • For effortless future swaps, link your credit card for automatic transactions.
  • Even if you're using complimentary swaps, finalizing the current session in the app is still required.

If you encounter any issues during your Power Swap, our team is here to help:

NIO Power Swap Station | Abu Dhabi, Yas Marina Circuit

Nasim: 056 611 2166
Saravanan: 056 802 1121

NIO Power Swap Station | Dubai, Yiwu Market

Ajith: 056 429 6629
Kevin: 056 429 7297